Legal Information

Terms & Conditions. Clear terms for using our website.

These Terms and Conditions govern your access to and use of the QUAY Construction website, including its content, forms, tools, project information and related online services.

Effective date August 2, 2026
Website operator QUAY Construction
Q
Important distinction

Website terms and project contracts serve different purposes.

These terms govern the use of this website. Renovation, design, construction, consulting and related services are governed by the specific written proposal, agreement, scope, schedule and other project documents accepted by QUAY and the client.

Project agreements
01

Using this website means accepting these terms.

Please read these Terms and Conditions before using the QUAY Construction website.

By accessing, browsing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with these terms, you should not use the website. You may still contact QUAY directly to request information about our services.

You must have the legal capacity to enter into a binding agreement to use portions of the website that involve submitting inquiries, booking consultations or providing instructions to QUAY.

In these terms, “QUAY,” “we,” “us” and “our” refer to QUAY Construction. “Website” refers to quayconstruction.ca and its associated pages, content, forms and online features.

02

Use the website lawfully and responsibly.

QUAY grants you a limited, revocable, non-exclusive and non-transferable right to access and use the website for personal or legitimate business purposes related to learning about our company and renovation services.

You agree not to use the website in a way that interferes with its operation, compromises security, infringes another party’s rights or violates applicable law.

Permitted use

Reviewing our services, projects, process, service areas and company information.

Permitted communication

Submitting a genuine renovation inquiry, consultation request or business communication.

Prohibited interference

Introducing malicious code, attempting unauthorized access or disrupting website performance.

Prohibited misuse

Using forms for spam, impersonation, harassment, unlawful solicitation or deceptive activity.

Unauthorized copying

Republishing, scraping, reproducing or exploiting website content without written permission.

Misrepresentation

Falsely claiming an affiliation with QUAY or presenting our work as your own.

We may restrict or terminate access to the website where we reasonably believe these terms have been violated or the website is being used in a harmful, unlawful or unauthorized manner.

03

Website information is an introduction, not a project commitment.

The website provides general information about QUAY, our approach and the types of residential and commercial renovation services we may offer.

Website content does not constitute a quotation, construction agreement, design agreement, guarantee that we will accept a project or promise that a particular service, price, material, schedule or outcome will be available.

01

Website inquiries

Submitting an inquiry does not create a contractor-client, consultant-client or other professional relationship.

02

Discovery Calls

A Discovery Call is an introductory conversation and does not obligate either party to proceed with a renovation project.

03

Preliminary information

Any early discussion of pricing, feasibility, scope or timing remains preliminary until confirmed in writing.

04

Project acceptance

QUAY may accept or decline an inquiry based on project scope, location, timing, capacity and other relevant considerations.

Information you provide

You are responsible for ensuring that information submitted through the website is accurate, current and complete to the best of your knowledge.

You should not send confidential financial, proprietary or highly sensitive information through a general website form unless QUAY has specifically requested it and provided an appropriate method for transmission.

04

Your signed project documents control the renovation.

These website terms are separate from the documents governing an actual QUAY project.

If you engage QUAY for renovation, design, construction, consulting or related services, the relationship will be governed by the written documents accepted by the parties.

01 Accepted proposal or estimate
02 Construction or service agreement
03 Scope of work and exclusions
04 Plans, drawings and specifications
05 Payment schedule and project pricing
06 Approved selections and allowances
07 Written change orders and approvals
08 Warranty and completion documents
Contract priority

If these website Terms and Conditions conflict with a signed project agreement, the signed project agreement will govern the project to the extent of that conflict.

Pricing, deposit requirements, payment timing, scheduling, procurement, access, site conditions, client responsibilities, changes, delays, warranty coverage and dispute procedures will be determined by the applicable project documents.

05

Content is provided for general information.

We aim to keep website information useful, accurate and current. Renovation conditions, building requirements, material availability, supplier pricing, industry practices and project circumstances can change.

We do not represent that all website content will always be complete, current, suitable for your property or applicable to your specific project.

Pricing information General guidance

Published price ranges, project examples and investment discussions are illustrative unless expressly incorporated into a written proposal.

Timelines Project dependent

Typical timelines are estimates and can be affected by scope, approvals, selections, procurement, access, site conditions and other factors.

Design information Not universal advice

Design ideas, layouts, finishes and recommendations shown online may not be suitable for every property, code condition or client.

Permit information Subject to review

Permit, strata, zoning, building code and regulatory information must be assessed for the specific property and proposed scope.

Project photography Representative work

Photographs represent particular projects and do not guarantee identical materials, finishes, conditions or results on another project.

No professional advice

Website content is not legal, architectural, engineering, structural, environmental, financial, insurance, tax, real estate or other regulated professional advice.

Advice for a specific property should be obtained from qualified professionals who have reviewed the relevant conditions, documents and project requirements.

06

The QUAY website and its content are protected.

Unless otherwise indicated, the website and its original content are owned by or licensed to QUAY and are protected by applicable intellectual property laws.

QUAY name and branding
Website design and copy
Project photography
Graphics and videos
Original resources

You may view and temporarily download website content for personal, non-commercial reference. This permission does not transfer ownership or grant a licence to reproduce, modify, distribute, publicly display, publish, sell or commercially exploit the content.

You may not remove copyright, trademark, attribution or proprietary notices from website content.

Plans, drawings and project documents

Ownership and permitted use of plans, drawings, concepts, specifications, renderings, photographs and other project documents will be governed by the applicable project agreement and the rights of their respective creators.

No website content grants permission to construct from, reproduce or adapt a project design created for another property or client.

07

External tools and websites have their own terms.

The website may include links to or integrations with third-party websites, scheduling tools, maps, social media platforms, video services, review platforms, payment services or other providers.

Links are provided for convenience and do not necessarily constitute an endorsement of every statement, product, service or practice of the external provider.

01

Independent terms

Your use of an external service may be governed by that provider’s own terms, policies and privacy practices.

02

External availability

QUAY does not control the continued availability, performance or security of third-party platforms.

03

External content

QUAY is not responsible for content, changes or actions occurring on websites we do not control.

Review the terms and privacy policies of any third-party service before providing information or completing a transaction through it.

08

Every property and renovation experience is unique.

Reviews and testimonials reflect the experience and opinion of the person who provided them. They do not guarantee that every client or project will have an identical experience or result.

Project descriptions, photographs, videos, budgets, timelines and outcomes may reflect particular conditions that do not apply to another property.

Project variables

Existing conditions, property type, scope, selections, access, approvals and client decisions can materially affect a renovation.

Image presentation

Images may be cropped, colour-corrected, staged or otherwise prepared for presentation while remaining representative of the project shown.

Public use of client-identifying information, testimonials or private-property imagery will be subject to applicable permissions, project documents and privacy obligations.

09

We may update, suspend or change the website.

We may modify, update, remove, suspend or discontinue any part of the website at any time, including content, features, tools, service descriptions and links.

We do not guarantee that the website will always be available, uninterrupted, error-free or compatible with every browser, device, network or system.

Maintenance, upgrades, outages, third-party failures, cyber incidents, network conditions or events beyond our reasonable control may temporarily affect access.

We may correct errors or update website information without prior notice.

10

Reasonable limits relating to website use.

The website and its content are provided on an “as available” basis for general information, subject to any rights and remedies that cannot lawfully be excluded or limited.

To the fullest extent permitted by applicable law, QUAY disclaims warranties regarding the uninterrupted availability, completeness, accuracy, suitability, security or error-free operation of the website.

Website limitation

To the fullest extent permitted by applicable law, QUAY will not be liable for indirect, incidental, special, consequential or punitive loss arising solely from access to, reliance on or inability to use the website or third-party content.

These website limitations do not replace or alter any liability, warranty, indemnity, insurance or dispute provisions contained in a signed project agreement.

Nothing in these terms excludes liability or limits a right or remedy where doing so is prohibited by applicable law.

Your responsibility

You are responsible for evaluating website information before relying on it and for obtaining professional advice appropriate to your property, objectives and circumstances.

11

Responsibility for unlawful or unauthorized conduct.

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages and reasonable costs incurred by QUAY that arise directly from:

Your material breach of these Terms and Conditions.

Your unlawful or fraudulent use of the website.

Content or information you submit in violation of another party’s rights.

Malicious code, attacks or unauthorized access originating from your deliberate conduct.

Your unauthorized reproduction or commercial use of QUAY intellectual property.

This section is intended to address material misuse of the website and does not alter responsibility allocated under a separate signed project agreement.

12

These website terms are governed in British Columbia.

These Terms and Conditions and your use of the website are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable within British Columbia, without regard to conflict-of- laws principles.

Subject to any mandatory legal right or procedure, the courts located in British Columbia will have jurisdiction over disputes relating specifically to these website terms.

13

We may update these terms as the website evolves.

We may revise these Terms and Conditions to reflect changes to the website, our business practices, technology, legal requirements or available services.

The updated terms will be posted on this page with a revised effective date. Unless otherwise stated, changes take effect when published.

Your continued use of the website after updated terms are posted constitutes acceptance of those terms, subject to applicable law.

Current version August 2, 2026

We recommend reviewing this page periodically when using the QUAY website.

Contact QUAY

Questions about these terms?

Contact us if you have a question about these Terms and Conditions or require information about using the QUAY website.