A more accessible online experience.
QUAY Construction is committed to making our website easier to access, understand and navigate for as many people as possible.
Accessibility is part of creating a clear and thoughtfully managed experience.
We are working to identify, prevent and remove digital barriers so visitors can learn about QUAY, explore our renovation services and contact our team using the technology and methods that work best for them.
We want everyone to be able to use the QUAY website.
Our goal is to provide an online experience that is understandable, navigable and usable by people with a wide range of abilities and access needs.
QUAY Construction recognizes that people interact with websites in different ways. Some visitors use keyboards, screen readers, screen magnification, speech recognition, alternate input devices or customized browser settings.
We consider accessibility when developing and updating website layouts, written content, images, forms, navigation and interactive features.
Accessibility is an ongoing process. As our website and services evolve, we will continue reviewing the experience and working to address barriers brought to our attention.
Tell us if you encounter a barrier. We welcome accessibility feedback and will make reasonable efforts to provide the information or assistance you need in another suitable format.
Working toward WCAG 2.2 Level AA.
QUAY uses the Web Content Accessibility Guidelines, commonly known as WCAG, as a reference for improving the accessibility of our website.
Our current goal is to work toward alignment with WCAG 2.2 Level AA where reasonably possible. This statement does not represent that every page, component or third-party feature has been independently audited or fully conforms to every WCAG success criterion.
A practical standard for accessible web content.
WCAG provides guidance for making websites more perceivable, operable, understandable and robust for people with disabilities.
Perceivable
Information should be presented in ways visitors can perceive through sight, sound or assistive technology.
Operable
Navigation and interactive controls should be usable through different input methods.
Understandable
Content, instructions and navigation should be clear, consistent and reasonably predictable.
Robust
Website code should work with a range of current browsers and assistive technologies.
Accessibility is considered throughout the website.
We take practical measures intended to make our online content easier to navigate and understand.
Semantic structure
Pages use headings, sections, lists, links and other meaningful HTML elements where practical.
Keyboard navigation
Interactive elements are designed to remain available without relying exclusively on a mouse.
Visible focus states
Links, buttons and controls include visible focus indicators to support keyboard users.
Alternative text
Meaningful images are given descriptive text alternatives where appropriate.
Colour contrast
Text and important interface elements are designed with legibility and contrast in mind.
Responsive layouts
Pages are designed to adapt across desktop, tablet and mobile screen sizes.
Reduced motion
Where possible, animations respect a visitor’s reduced-motion device preference.
Ongoing review
New and updated content is reviewed for common accessibility concerns as part of our workflow.
The website is designed to support different ways of browsing.
Depending on your device, browser and assistive technology, you should generally be able to perform the following actions.
Use browser or device zoom controls to enlarge text and page content.
Move through links, buttons, forms and other interactive elements without a mouse.
Access page structures and controls using compatible screen readers or other assistive tools.
Browse the website on common desktop, tablet and mobile screen sizes.
Control interactive sections where pause, previous, next or selection controls are provided.
Call or email QUAY if an online form or feature is difficult for you to use.
Designed for current browsers and assistive technologies.
The QUAY website is intended to work with current versions of commonly used browsers, operating systems and assistive technologies.
Recent versions of Chrome, Safari, Firefox and Microsoft Edge generally provide the best experience.
The website is designed to adapt to common mobile and tablet screen sizes and orientations.
Semantic HTML, labels and accessible names are used to improve compatibility with screen-reading software.
Core links, buttons and interactive features are intended to remain accessible using a keyboard.
Very old browsers, operating systems or assistive technologies may not display or operate every feature as intended.
Accessibility can vary depending on the combination of browser, operating system, device settings, extensions and assistive technology being used.
Some content may not yet provide an ideal experience.
Despite our efforts, parts of the website may have accessibility limitations or may not work equally well with every device or assistive technology.
Older media
Some older videos may not yet include complete captions, transcripts or audio descriptions.
Project imagery
Renovation galleries contain visually detailed images that may be difficult to describe fully through concise alternative text.
Maps and interactive tools
Interactive maps, sliders and carousels may provide a different experience depending on the technology used.
Uploaded documents
Some older PDF or downloadable documents may not contain complete accessibility tagging.
Third-party tools
Scheduling, video, maps, reviews and embedded services may contain barriers outside QUAY’s direct control.
Contact us and identify the page, content or service you are trying to access. We will work with you to provide the information through a reasonable alternative where possible.
Some website features are provided by external services.
Our website may contain or link to services operated by other organizations, including video platforms, mapping tools, social networks, review platforms, scheduling systems and embedded forms.
QUAY does not control the code, accessibility features or ongoing updates of third-party websites and applications.
External websites
A linked website may follow different accessibility standards and practices.
Embedded services
An embedded tool may not respond to accessibility settings in the same way as the main QUAY website.
Alternative access
Contact us if an external tool prevents you from requesting information or communicating with QUAY.
Tell us how we can make the experience easier.
Contact QUAY if you encounter an accessibility barrier, need help completing an online action or would like information provided in another reasonable format.
- The web page or feature you were using
- A brief description of the barrier
- The device, browser or assistive technology used
- The format or assistance that would be most useful
We will review your feedback and determine the best available response.
Our team reviews the barrier, affected content and assistance requested.
Where possible, we provide the information or service through another reasonable method.
Feedback may be used to prioritize future website corrections and accessibility updates.
This statement may change as our website develops.
We may revise this Accessibility Statement to reflect website updates, completed accessibility work, feedback, testing and changes to applicable standards or practices.