From an empty unit
to a business-ready space.
QUAY Construction delivers tenant improvements for offices, retail stores, restaurants, medical clinics, dental clinics and other commercial spaces through one coordinated construction process.
Layout, design, technical requirements and construction scope are coordinated before work begins.
Access, deliveries, elevators, work hours and property requirements are integrated into the project plan.
Framing, electrical, plumbing, mechanical, millwork and finishes remain connected through one team.
Construction sequencing is planned around inspections, deficiencies, occupancy requirements and business opening goals.
The lease may define the unit.
The build-out defines the business.
A tenant improvement converts an existing commercial unit into a functional environment suited to the incoming business, its staff, customers, equipment and operational requirements.
The most successful projects connect design, permits, base-building conditions, technical systems, finishes and construction logistics before the schedule is placed under pressure.
Explore Commercial Renovations
Customer flow, staff workflow, equipment, privacy, storage and opening requirements shape the tenant improvement plan.
Existing services, structure, occupancy, access and base-building conditions influence what can be built.
Layouts, permits, mechanical systems, electrical work, plumbing and materials are reviewed as one connected scope.
Procurement, inspections, landlord requirements and final deficiencies are managed around the intended occupancy date.
Different businesses.
Different construction priorities.
Each commercial use creates its own requirements for circulation, customer experience, staff workflow, equipment, utilities, accessibility and building approvals.
Office Tenant Improvements
Office tenant improvements may include workplace planning, private offices, meeting rooms, kitchens, washrooms, lighting, data infrastructure and occupied-space phasing.
- Commercial office build-outs
- Office interior renovations
- Workplace layout reconfiguration
- Office electrical and data upgrades
- Meeting-room construction
- Staff kitchen and washroom upgrades
Retail Tenant Improvements
Retail build-outs connect merchandising, customer circulation, lighting, displays, checkout areas, storage and brand identity.
- Retail store build-outs
- Custom retail millwork
- Display and feature-wall construction
- Retail flooring and lighting
Restaurant and Café Build-Outs
Restaurant tenant improvements require close coordination of dining areas, kitchens, plumbing, ventilation, electrical loads, washrooms and inspections.
- Restaurant interior renovations
- Café and coffee-shop build-outs
- Commercial kitchen coordination
- Dining-room and service-counter construction
Medical Clinic Tenant Improvements
Medical spaces may require treatment rooms, reception areas, clinical sinks, equipment connections, privacy and durable, maintainable finishes.
- Medical office build-outs
- Clinic reception construction
- Treatment-room construction
- Clinical plumbing and millwork
Dental Clinic Tenant Improvements
Dental clinic build-outs require detailed coordination of treatment rooms, sterilization, dental equipment, utilities, cabinetry and clinical workflow.
- Dental operatory construction
- Clinical utility coordination
- Sterilization-room cabinetry
- Reception and patient-area renovations
Tenant improvement services
from planning to handover.
Open each service group to review common tenant improvement, commercial fit-out and leasehold-improvement services.
01
Preconstruction
Planning and Design Coordination↓
Tenant improvement planning establishes how the commercial unit will support the incoming business before construction begins.
- Commercial space planning
- Tenant improvement design coordination
- Existing-condition review
- Commercial interior layouts
- Material and finish selections
- Millwork design coordination
- Equipment and utility planning
- Preconstruction budgeting
02
Approvals
Permits and Building Requirements↓
Permit requirements depend on the commercial use, building, proposed layout, technical work and applicable occupancy requirements.
- Commercial building permits
- Tenant improvement permits
- Electrical permit coordination
- Plumbing permit coordination
- Consultant-document coordination
- Inspection scheduling
- Occupancy-related requirements
- Landlord drawing submissions
03
Interior Construction
Demolition, Framing and Drywall↓
Interior construction creates the commercial layout through demolition, framing, partitions, ceilings, doors and wall finishes.
- Commercial demolition
- Selective interior demolition
- Commercial metal framing
- Interior partition construction
- Commercial drywall installation
- Suspended-ceiling construction
- Commercial doors and hardware
- Wall finishing and painting
04
Technical Infrastructure
Electrical, Lighting and Data↓
Electrical and data systems are planned around equipment, workstations, displays, lighting, security and the operational needs of the business.
- Commercial electrical upgrades
- Power-distribution modifications
- Commercial lighting installation
- Emergency-lighting coordination
- Data and communication cabling
- Equipment power connections
- Security-system coordination
- Audio and display wiring
05
Utilities
Plumbing and Mechanical Systems↓
Plumbing, ventilation and mechanical requirements depend on the commercial use, equipment, occupancy and existing building services.
- Commercial plumbing upgrades
- Water and drainage modifications
- Commercial sink installation
- Washroom plumbing
- HVAC distribution changes
- Commercial ventilation upgrades
- Equipment exhaust coordination
- Mechanical-control modifications
06
Custom Interiors
Millwork and Cabinetry↓
Commercial millwork supports reception, retail displays, storage, clinical functions, kitchens and the visual identity of the business.
- Custom commercial millwork
- Reception-desk construction
- Retail display cabinetry
- Clinical millwork
- Commercial kitchen cabinetry
- Built-in office storage
- Service-counter construction
- Feature-wall millwork
07
Interior Completion
Flooring, Painting and Finishes↓
Commercial finishes are selected around appearance, durability, maintenance, customer experience and the operating conditions of the business.
- Commercial flooring installation
- Luxury vinyl commercial flooring
- Commercial tile installation
- Commercial carpet installation
- Commercial painting
- Decorative wall finishes
- Acoustic wall treatments
- Architectural trim and finishing
08
Customer and Staff Facilities
Commercial Washrooms↓
Commercial washrooms may require accessibility coordination, durable surfaces, ventilation, plumbing, partitions and building-code considerations.
- Commercial washroom renovations
- Office washroom construction
- Retail washroom renovations
- Restaurant washroom upgrades
- Accessible washroom construction
- Commercial plumbing-fixture installation
- Washroom tile and waterproofing
- Commercial washroom ventilation
09
Inclusive Commercial Spaces
Accessibility Upgrades↓
Accessibility requirements may affect entrances, circulation, doors, washrooms, counters, hardware and other parts of the commercial space.
- Commercial accessibility upgrades
- Barrier-free circulation
- Accessible door and hardware upgrades
- Accessible service counters
- Accessible commercial washrooms
- Clearance and turning-space coordination
- Threshold and transition improvements
- Accessibility inspection coordination
10
Operational Planning
Occupied and Phased Construction↓
Some tenant improvements are completed inside active commercial environments and require additional separation, scheduling and communication.
- Occupied commercial renovations
- Phased tenant improvements
- After-hours commercial construction
- Low-disruption renovations
- Temporary construction barriers
- Dust and noise control
- Active-business protection
- Temporary access planning
11
Property Procedures
Landlord and Building Coordination↓
Commercial buildings may impose specific procedures for access, deliveries, elevators, insurance, protection and approved working hours.
- Landlord construction coordination
- Property-manager communication
- Building access scheduling
- Loading-area coordination
- Elevator bookings
- Common-area protection
- Construction-insurance documentation
- Building shutdown coordination
12
Project Completion
Inspections and Handover↓
Final coordination connects inspections, deficiencies, cleaning, documentation and turnover with the intended business opening.
- Trade inspection coordination
- Final deficiency management
- Commercial construction cleaning
- Equipment-startup coordination
- Final walkthroughs
- Closeout documentation
- Tenant handover coordination
- Opening-readiness review
The unit is only
one part of the project.
Tenant improvements are affected by the commercial building, existing infrastructure, neighbouring tenants, property procedures and the permitted use of the unit.
Base-building infrastructure
Existing electrical capacity, plumbing, drainage, ventilation, structure and fire-life-safety systems influence the project scope.
Access and logistics
Deliveries, elevators, loading areas, parking, working hours and common-area protection may require advance coordination.
Noise and disruption
Demolition, drilling, shutdowns and material handling may need to be sequenced around neighbouring tenants and operating restrictions.
Occupancy requirements
A change in commercial use may create additional requirements for permits, life safety, accessibility, ventilation or washrooms.
Design, approvals and construction
should move together.
Separating design, permit requirements, estimating and construction can create gaps. An integrated process keeps the intended space connected to what can be approved and built.
Commercial Design-Build
Design-build connects layouts, materials, technical systems, estimating, procurement and construction through one accountable commercial renovation team.
- Commercial space programming
- Layout and finish development
- Consultant coordination
- Construction budgeting
- Trade and procurement planning
Commercial Permits
The permit pathway depends on the proposed use, layout, plumbing, electrical, ventilation, accessibility, life safety and existing commercial building conditions.
- Permit-scope review
- Municipal submission coordination
- Trade-permit coordination
- Inspection scheduling
- Closeout requirements
Landlord Coordination
Landlords and property managers may require plans, insurance, deposits, work schedules, contractor documentation and approved building procedures.
- Landlord-submission support
- Property-manager coordination
- Building-rule integration
- Access and delivery planning
- Common-area protection
Decisions made early.
Construction managed clearly.
Our process identifies business, property and construction requirements before they create avoidable project pressure.
Explore Our ProcessUnderstand the business and unit.
We discuss the commercial use, property, lease timing, design status, operating needs and anticipated project investment.
Coordinate the complete scope.
Layouts, technical systems, permits, landlord requirements, materials and construction logistics are reviewed together.
Document pricing and responsibilities.
The proposal establishes the planned scope, inclusions, exclusions, allowances, responsibilities and construction approach.
Manage work through handover.
Demolition, rough-ins, inspections, finishes, millwork and deficiencies remain connected through one project team.
Better project information creates
a stronger starting point.
Early information helps us understand the commercial use, likely scope, project constraints and intended opening timeline.
The property location, approximate square footage and building type.
Office, retail, restaurant, medical, dental or another commercial use.
Existing drawings, proposed layouts, landlord criteria and equipment lists.
Lease commencement, access date, target opening and operational deadlines.
Whether designers, consultants, drawings or permit applications are underway.
A realistic investment range helps align scope, systems, materials and expectations.
Clear answers before
your build-out begins.
Learn more about commercial build-outs, leasehold improvements, permits, landlords, timelines and construction planning.
01 What is a tenant improvement? ↓
A tenant improvement is the construction or alteration of a leased commercial unit so it supports the incoming business. The scope may include layouts, walls, ceilings, electrical work, plumbing, mechanical systems, millwork, flooring, lighting, kitchens, washrooms and finishes.
02 What is the difference between a tenant improvement and a commercial renovation? ↓
A commercial renovation can apply to any renovation of an existing business space. A tenant improvement generally refers to work completed within a leased commercial unit for a new or existing tenant.
03 Do tenant improvements require permits? ↓
Permit requirements depend on the commercial use, proposed layout, plumbing, electrical work, ventilation, accessibility, life safety and existing building conditions.
04 Can QUAY coordinate with our landlord or property manager? ↓
QUAY can coordinate applicable construction procedures, access, deliveries, elevator bookings, common-area protection, insurance documentation and approved working hours.
05 Does QUAY provide tenant improvement design-build services? ↓
QUAY can coordinate space planning, design development, materials, millwork, technical requirements, budgeting, permits and construction through one connected commercial process.
06 How long does a tenant improvement take? ↓
Timelines depend on the size and condition of the unit, design status, permits, landlord approvals, equipment, infrastructure, materials and the overall scope. A project schedule is developed after these requirements are understood.
07 Can a tenant improvement be completed while the business is operating? ↓
Some commercial renovations can be phased around ongoing operations. Feasibility depends on the scope, safety requirements, available separation, building restrictions and operational needs.
08 Who pays for tenant improvements? ↓
Responsibility depends on the lease agreement. The tenant may fund the work directly, the landlord may provide an improvement allowance, or costs may be shared under negotiated lease terms. Lease interpretation should be reviewed with the appropriate legal and leasing professionals.
09 What information is needed to price a tenant improvement? ↓
Helpful information includes the commercial address, unit size, intended business use, existing drawings, proposed layouts, landlord requirements, equipment, design status, target timeline and anticipated investment.
Let’s discuss
your commercial space.
Tell us about the property, intended business use, design status, possession date, opening goals and anticipated project investment.